Come work at Hotel Carling Lake!

CAREERS

We are excited to meet you.

COOK*

The cook is responsible for planning the kitchen setup, managing food orders and inventory, preparing and assembling dishes on the menu, ensuring the quality of products, adhering to strict hygiene rules and food safety standards, and promoting a positive and collaborative atmosphere within the team.

Desired Skills

- Efficient execution skills
- Stress tolerance and good physical fitness
- Ability to work in a team
- Organizational skills
- Accredited training in food hygiene and safety by MAPAQ is an asset.

Employment Conditions

- Competitive salary
- Permanent position
- Full-time
- Day, evening, weekend shifts as needed
- Training provided

*In this document, we have attempted to use gender-neutral language suitable for all individuals. However, certain terms, job titles, and expressions may necessitate the use of the masculine as a neutral gender. We prefer to inform you of this. As we prioritize an inclusive work environment, all individuals are encouraged to apply, regardless of gender.

Position to be filled as soon as possible. To apply, please contact:

Sylvain Sirard FMP

General Manager

HOTEL & RESORT CENTRE LAC CARLING

2255, Route 327 North
Grenville-sur-la-Rouge QC

J0V 1B0, Canada

Tel.: 450-533-5468 ext. 426

Cell: 514-797-2983

Reporting to the Front Desk Manager, the Receptionist's duties will include:

Manage guest check-ins and check-outs, room assignments, room change requests and late check-outs;
Answer customers' questions about the hotel's services, tourist attractions and activities in the region;
Follow hotel policies and procedures;
Effectively resolve customer requests and problems;
Notify relevant departments of changes in room occupancy;
Maintain confidentiality and security of guests and events;
Participate in the promotion of the establishment;
Perform all other related tasks.

Job Requirements

Your Experience And Skills Include

Bilingual (French & English)

Sylvain Sirard FMP

HÔTEL & CENTRE DE VILLÉGIATURE LAC CARLING

T : 450-533-5468-426

M : 514-797-2983

ssirard@hotellaccarling.com

Responsibilities:

• Prepare your work cart with the necessary tools and supplies

• Prepare the room for the guest's arrival, ensuring that it is spotless.

• Change bedding and remake beds with clean sheets

• Clean bathrooms and sanitary facilities using appropriate products

• Remove garbage and empty garbage cans to ensure optimum hygiene

• Clean and dust surfaces of furniture, mirrors and windows for a neat appearance

• Check furniture and equipment to ensure they are in good condition and working properly

• Report any irregularities in the condition of rooms to the people concerned.

• Deal with lost and found items in collaboration with the housekeeper, and return them to guests.

• Respect hotel norms and standards in terms of hygiene and quality of service

• Carry out any other related tasks required to ensure the smooth running of the hotel.

Skills:

• Able to work in a team

• Autonomous

• Concern for a job well done

• Speed of execution

• Honesty

• Sociability

• Good physical condition

• Ability to work standing up for long periods

• Please note that for this position, you must be available on weekends.

Training: D.E.S. (High School Diploma)

Language: French only. All other spoken languages are an asset.

Sylvain Sirard FMP

HÔTEL & CENTRE DE VILLÉGIATURE LAC CARLING

T : 450-533-5468-426

M : 514-797-2983

ssirard@hotellaccarling.com

Job Description: Under the authority of the Sales & Marketing Director, the coordinator's main function is to assist the sales department.

Job Description:

• Promote and sell hotel products and services to designated markets.

• Group reservations (amenity groups and convention groups) in the system.

• Drafting of group contracts, conditions, arrival lists, meals, meeting spaces and baggage handling and follow-up with the departments concerned

• Make the arrival list for the current week.

• Follow up with the customer and resolve issues.

• Coordination (responses, reservations, etc.) of emails received at the main address of the hotel

• Ensure that the reservations department has all the rates or contracts related to the different market segments and the various promotional rates.

• Perform office automation tasks (mail, inventories and stationery orders, printer cartridges and photocopiers, etc.).

• Responsible for courier shipments (items lost by a guest in a room or other shipments).

• Responsible for the inventory of promotional products and promotional stationery necessary for the sales department.

• Support to the General Manager.

• Support to the Sales & Marketing Director.

• All other related tasks

Requirements:

SKILLS:

• Ability to influence and convince

• Knowledge of the hotel industry

• Demonstrate professionalism at all times

• Safe and quick judgment

• Innovative and inspiring leader

• Sense of public relations and skills to develop links Training:

• DEC (Diploma of Collegial Studies) - Required

• Baccalaureate – Asset

LANGUAGES:

• Bilingualism (French and English) is required in this position because we serve an international clientele.

Sylvain Sirard

FMP Managing Director

LAKE CARLING HOTEL & RESORT

T: 450-533-5468-426

cell: 514-797-2983

ssirard@hotellaccarling.com

Waiter Job Description (Full-time and part-time)

The waiter/waitress

* advises customers, takes orders and serves food and beverages in the dining room and reception areas. More generally, he/she collaborates with other team members to provide customers with an outstanding dining experience.

RESPONSIBILITIES:

• Perform proper set-up of dining room and/or reception rooms prior to the start of service;

• Advise customers and take orders;

• Serve dishes ordered;

• Inquire about customer satisfaction at every opportunity;

• Respond to customer requests;

• Do the billing once the meal is finished;

• Ensure cleanliness of work area, dining room and rooms;

• Perform all other related tasks required for the smooth running of the service.

In this document, we have tried to use a neutral vocabulary that is adapted to all people, regardless of gender. However, it may happen that certain terms, job titles and turns of phrase force us to use the masculine as the neutral gender. We prefer to advise you of this. As we value an inclusive work environment, we welcome applications from people of all genders.

Requirements

• Excellent customer service skills;

• Minimum of one (1) year experience in the food service industry;

• Strong interest in teamwork;

• Ability to work under pressure;

• Good organizational skills;

• Availability to work evenings and weekends;

• Excellent oral and written communication skills in English and French.

Sylvain Sirard FMP

HÔTEL & CENTRE DE VILLÉGIATURE LAC CARLING

T : 450-533-5468-426

M : 514-797-2983

ssirard@hotellaccarling.com

How to Apply:

-Send your CV to ssirard@hotellaccarling.com

- Call Sylvain Sirard 450-533-5468 ext 426 / cell: 514-797-2983

1 844 922-7546

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